Do I have to clean the pod before I leave?
The pods are fully serviced to a high standard by cleaners before your arrival. We appreciate guests who keep the kitchen area clean and tidy during their stay. The kitchen ware should be cleaned after use for the next guests to use, and bins emptied during your stay.
Do you provide towels and bedding?
One bath and one hand towel per person will be provided, but you may wish to bring extra towels for using the hot tub. All bedding required for your party is provided and changed between each stay.
Can you provide cots and high chairs?
We have travel high chairs which clip on to the dining chairs in your pod. Please let us know if you need one in advance and we can provide it. We do not have travel cots, but should you wish to take your own there is plenty of room in the pod for this.
How is the pod heated?
There is electric heating to keep your pod comfortably warm. This is included in the price per night, there will be no additional costs for heating.
Is there Wifi provided?
Yes the pods have free dedicated Wifi. Please note that this is adequate for occasional use e.g checking emails, but we do live in a countryside area and hence do not have superfast broadband speeds for downloads and streaming. We are serviced very well with 4G which provides good speeds also.
What will I do if I damage or break something?
Please report any breakages to us at your earliest convenience. Where appropriate you may be asked to pay to the replacement cost of the item.
The pod will be in a clean condition on your arrival and we would very much appreciate it to be left in a similar condition. We may need to charge for additional cleaning if the pod has not been left in an acceptable condition.
Can I cook in the pods?
Yes, each pod is very well equipped with a 2 ring ceramic hob, oven, microwave and basic trays, pots, dishes and utensils, so we can accommodate you cooking a proper meal.
Are toiletries provided?
There will be a luxury handwash and hair and body wash supplied in the en suite.
What kitchen supplies will be provided?
There will be a basic cleaning kit of sponge, washing liquid, bin liners to get you started and allow you to keep your dishes under control.